This statistic shows the customer evaluation of Tesco Express and Tesco Metro stores in the United Kingdom in 2015. Tesco convenience stores generally did not perform as well as their larger counterpart, with 71 percent of shoppers rating the convenience as a four or five, but only 36 percent rating the value for money as a four or five.
How would you rate Tesco Express and Tesco Metro on convenience, value for money, product quality, customer service and product availability?*
* This question was phrased by the source as follows: "How would you rate these retailers on convenience, value for money, product quality, customer service and product availability? Please use a 1-5 scale with 1 being the worst and 5 being the best."
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Harris Interactive. (July 9, 2015). How would you rate Tesco Express and Tesco Metro on convenience, value for money, product quality, customer service and product availability?* [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/534469/tesco-convenience-express-metro-stores-performance-evaluation-uk/
Harris Interactive. "How would you rate Tesco Express and Tesco Metro on convenience, value for money, product quality, customer service and product availability?*." Chart. July 9, 2015. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/534469/tesco-convenience-express-metro-stores-performance-evaluation-uk/
Harris Interactive. (2015). How would you rate Tesco Express and Tesco Metro on convenience, value for money, product quality, customer service and product availability?*. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/534469/tesco-convenience-express-metro-stores-performance-evaluation-uk/
Harris Interactive. "How Would You Rate Tesco Express and Tesco Metro on Convenience, Value for Money, Product Quality, Customer Service and Product Availability?*." Statista, Statista Inc., 9 Jul 2015, https://www.statista.com/statistics/534469/tesco-convenience-express-metro-stores-performance-evaluation-uk/
Harris Interactive, How would you rate Tesco Express and Tesco Metro on convenience, value for money, product quality, customer service and product availability?* Statista, https://www.statista.com/statistics/534469/tesco-convenience-express-metro-stores-performance-evaluation-uk/ (last visited November 21, 2024)
How would you rate Tesco Express and Tesco Metro on convenience, value for money, product quality, customer service and product availability?* [Graph], Harris Interactive, July 9, 2015. [Online]. Available: https://www.statista.com/statistics/534469/tesco-convenience-express-metro-stores-performance-evaluation-uk/
