The statistic shows the share of U.S. consumers who would interact with customer service using social media in 2015, by generation. During the survey, 81 percent of Millennials stated that they would use social media to interact with a customer service team.
Consumers in the U.S. who would interact with customer service using social media in 2015, by generation*
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Salesforce.com. (June 25, 2015). Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* [Graph]. In Statista. Retrieved November 17, 2024, from https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/
Salesforce.com. "Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* ." Chart. June 25, 2015. Statista. Accessed November 17, 2024. https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/
Salesforce.com. (2015). Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* . Statista. Statista Inc.. Accessed: November 17, 2024. https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/
Salesforce.com. "Consumers in The U.S. Who Would Interact with Customer Service Using Social Media in 2015, by Generation* ." Statista, Statista Inc., 25 Jun 2015, https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/
Salesforce.com, Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* Statista, https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/ (last visited November 17, 2024)
Consumers in the U.S. who would interact with customer service using social media in 2015, by generation* [Graph], Salesforce.com, June 25, 2015. [Online]. Available: https://www.statista.com/statistics/526323/use-of-customer-service-through-social-media-us/