Annoying tasks preferred to calling customer service in the U.S. 2015, by generation

Published by Statista Research Department, Jun 25, 2015
The statistic shows the share of respondents who would prefer to do the specified unpleasant tasks rather than calling a customer service line in the U.S. in 2015, by generation. During the survey, 34 percent of Millennials stated that they would prefer to get their teeth cleaned at the dentist rather that call a customer service line.

Share of respondents who would prefer to do unpleasant tasks than call customer service in the U.S. in 2015, by generation*

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Release date

June 2015

Region

United States

Survey time period

April 29 to May 12, 2015

Number of respondents

2,007 respondents

Age group

18-65 years

Method of interview

Online survey

Supplementary notes

* This question was phrased by the source as follows: "Instead of calling customer service, I would rather…"

Millennials: 18-35
Gen Xers: 36-55
Boomers: 56-65

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