This statistic shows the satisfaction level of blood glucose meters among Americans from 2012 to 2015, based on a 1,000 point scale. It is clearly visible that customer satisfaction with these devices has increased steadily over the 4-year period.
Satisfaction level of blood glucose meters among Americans from 2012 to 2015
(based on a 1,000 point scale)
Characteristic
Customer satisfaction index score
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adults or parents of children with Type 1 or Type 2 diabetes
Method of interview
Online survey
Supplementary notes
* The study measures customer satisfaction with blood glucose meters based on six factors (in order of
importance): performance (26%); ease of use (24%); design (20%); features (19%); cost of test strips
(6%); and training (5%). Satisfaction is calculated on a 1,000-point scale.
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J.D. Power. (October 8, 2015). Satisfaction level of blood glucose meters among Americans from 2012 to 2015 (based on a 1,000 point scale) [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/525119/satisfaction-level-of-blood-glucose-meters-among-us-americans/
J.D. Power. "Satisfaction level of blood glucose meters among Americans from 2012 to 2015 (based on a 1,000 point scale)." Chart. October 8, 2015. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/525119/satisfaction-level-of-blood-glucose-meters-among-us-americans/
J.D. Power. (2015). Satisfaction level of blood glucose meters among Americans from 2012 to 2015 (based on a 1,000 point scale). Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/525119/satisfaction-level-of-blood-glucose-meters-among-us-americans/
J.D. Power. "Satisfaction Level of Blood Glucose Meters among Americans from 2012 to 2015 (Based on a 1,000 Point Scale)." Statista, Statista Inc., 8 Oct 2015, https://www.statista.com/statistics/525119/satisfaction-level-of-blood-glucose-meters-among-us-americans/
J.D. Power, Satisfaction level of blood glucose meters among Americans from 2012 to 2015 (based on a 1,000 point scale) Statista, https://www.statista.com/statistics/525119/satisfaction-level-of-blood-glucose-meters-among-us-americans/ (last visited July 22, 2024)
Satisfaction level of blood glucose meters among Americans from 2012 to 2015 (based on a 1,000 point scale) [Graph], J.D. Power, October 8, 2015. [Online]. Available: https://www.statista.com/statistics/525119/satisfaction-level-of-blood-glucose-meters-among-us-americans/