In the second quarter of 2023, Telecom Italia (TIM) had a churn rate of 3.1 percent in Brazil – down rom 7.1 percent recorded in the fourth quarter of 2022. However, the average churn rate of mobile telephony providers in Brazil decreased from 4.2 percent at the end of 2019 to 2.7 percent in the second quarter of 2023.
Churn rate of mobile telephony providers in Brazil from 1st quarter 2019 to 2nd quarter 2023
Percentage rate of customers disconnected during a given period, obtained by dividing the total number of cancellations in the period by the number of cell phones at the beginning of the period
Supplementary notes
* Includes Nextel.
** Oi stopped informing its churn rate in the second quarter of 2019
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Teleco. (August 25, 2023). Churn rate of mobile telephony providers in Brazil from 1st quarter 2019 to 2nd quarter 2023 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/524074/wireless-providers-churn-rate-in-brazil/
Teleco. "Churn rate of mobile telephony providers in Brazil from 1st quarter 2019 to 2nd quarter 2023." Chart. August 25, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/524074/wireless-providers-churn-rate-in-brazil/
Teleco. (2023). Churn rate of mobile telephony providers in Brazil from 1st quarter 2019 to 2nd quarter 2023. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/524074/wireless-providers-churn-rate-in-brazil/
Teleco. "Churn Rate of Mobile Telephony Providers in Brazil from 1st Quarter 2019 to 2nd Quarter 2023." Statista, Statista Inc., 25 Aug 2023, https://www.statista.com/statistics/524074/wireless-providers-churn-rate-in-brazil/
Teleco, Churn rate of mobile telephony providers in Brazil from 1st quarter 2019 to 2nd quarter 2023 Statista, https://www.statista.com/statistics/524074/wireless-providers-churn-rate-in-brazil/ (last visited December 22, 2024)
Churn rate of mobile telephony providers in Brazil from 1st quarter 2019 to 2nd quarter 2023 [Graph], Teleco, August 25, 2023. [Online]. Available: https://www.statista.com/statistics/524074/wireless-providers-churn-rate-in-brazil/
