Nationwide's customer satisfaction levels as industry lead in the UK 2011-2017

Published by Statista Research Department, Feb 18, 2020
This statistic illustrates the customer satisfaction levels as a percentage lead over the nearest competitor of the Nationwide Building Society clients in the United Kingdom (UK) from 2011 to 2017. It can be seen that the customer satisfaction lead increased overall during the period under observation, reaching a lead over the nearest competitor of five percent as of 2017. This was an overall increase of 4.2 percent in comparison to 2011.

Customer satisfaction score as percentage lead over nearest competitor bank for the British-headquartered Nationwide Building Society from March 2011 to March 2017

Loading statistic...

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

June 2017

Region

United Kingdom

Survey time period

2011 to 2017

Supplementary notes

Net satisfaction score shows the proportion of extremely or very satisfied customers minus proportion of extremely, very or fairly dissatisfied customers summed across current account, mortgage and savings. This score was then compared to other competitors in the market. The percentage presented in the statistic was the lead over nearest competitor of the Nationwide Building Society.

The results show the financial year ending in April respectively in each year.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Register now
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Mortgages in the United Kingdom (UK) "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Mortgages in the United Kingdom (UK)

Introduction

7

Mortgage volumes

8

Households with mortgage: context and distribution

6

Mortgage repayments

6

Repossessions and consumer complaints

5

Further related statistics

10

Further Content: You might find this interesting as well

Statistics

Topics

Mortgages in EuropeMortgage industry in the U.S.Mortgage industry worldwide: developed marketsResidential real estate in FranceResidential real estate in Spain
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Register now
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interest

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

Professional Account

For teams up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.
Menu