This statistic displays the findings of a survey on the influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015. During the survey period, it was found that, according to 49 percent of responding SME online retailers, consumers were more likely to be satisfied with overall service as a result of a good return process.
Influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015
Characteristic
Share of respondents
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Royal Mail. (January 1, 2016). Influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/504594/uk-role-of-return-process-in-customer-satisfaction-according-to-sme-e-retailers/
Royal Mail. "Influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015." Chart. January 1, 2016. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/504594/uk-role-of-return-process-in-customer-satisfaction-according-to-sme-e-retailers/
Royal Mail. (2016). Influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/504594/uk-role-of-return-process-in-customer-satisfaction-according-to-sme-e-retailers/
Royal Mail. "Influence of a Good Return Process on Customer Satisfaction According to Sme Online Retailers in The United Kingdom (Uk) as of December 2015." Statista, Statista Inc., 1 Jan 2016, https://www.statista.com/statistics/504594/uk-role-of-return-process-in-customer-satisfaction-according-to-sme-e-retailers/
Royal Mail, Influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015 Statista, https://www.statista.com/statistics/504594/uk-role-of-return-process-in-customer-satisfaction-according-to-sme-e-retailers/ (last visited July 22, 2024)
Influence of a good return process on customer satisfaction according to SME online retailers in the United Kingdom (UK) as of December 2015 [Graph], Royal Mail, January 1, 2016. [Online]. Available: https://www.statista.com/statistics/504594/uk-role-of-return-process-in-customer-satisfaction-according-to-sme-e-retailers/