Global customer care systems market share 2013-2014, by vendor

Published by Statista Research Department, Jul 6, 2015
The statistic depicts the market share held by the leading vendors of customer care systems worldwide, in 2013 and 2014. In 2014, Oracle led the market with a worldwide share of 23.4 percent. The same year, the global customer care systems market was worth 3.9 billion U.S. dollars.

Market share of customer care systems worldwide in 2013 and 2014, by vendor

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Release date

July 2015

Region

Worldwide

Survey time period

2013 to 2014

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Statistics on " Enterprise software in France "

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IT and software market

7

Cloud-based and SaaS

7

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Enterprise Resource Planning

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Enterprise software in France
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