This statistic shows clothing retailers ranked by customer satisfaction as per OC&C-Proposition-Index in Germany in 2015. In the period of consideration, bonprix had the highest customer satisfaction score at 78.7 points.
Businesses in clothing retail trade ranked by customer satisfaction as per OC&C-Proposition-Index in Germany in 2015
The OC&C-Proposition-Index illustrates findings from an online consumer survey conducted worldwide. It is based on responses from 30,000 consumers toward service promises made by 850 retail trade businesses (of which 95 were German; source does not specify origin of other businesses). The overall index score (0 to 100points) is based on individual scores concerning price, quality, product range, shopping experience, service and consumer trust. According to the source an overall index score of more than 75 points is to be considered as a very good result, whereas scores lower than 70 indicate weaknesses in specific areas.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
OC&C. (November 18, 2015). Businesses in clothing retail trade ranked by customer satisfaction as per OC&C-Proposition-Index in Germany in 2015 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/501408/customer-satisfaction-with-clothing-retailers-in-germany/
OC&C. "Businesses in clothing retail trade ranked by customer satisfaction as per OC&C-Proposition-Index in Germany in 2015." Chart. November 18, 2015. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/501408/customer-satisfaction-with-clothing-retailers-in-germany/
OC&C. (2015). Businesses in clothing retail trade ranked by customer satisfaction as per OC&C-Proposition-Index in Germany in 2015. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/501408/customer-satisfaction-with-clothing-retailers-in-germany/
OC&C. "Businesses in Clothing Retail Trade Ranked by Customer Satisfaction as per Oc&c-proposition-index in Germany in 2015." Statista, Statista Inc., 18 Nov 2015, https://www.statista.com/statistics/501408/customer-satisfaction-with-clothing-retailers-in-germany/
OC&C, Businesses in clothing retail trade ranked by customer satisfaction as per OC&C-Proposition-Index in Germany in 2015 Statista, https://www.statista.com/statistics/501408/customer-satisfaction-with-clothing-retailers-in-germany/ (last visited November 21, 2024)
Businesses in clothing retail trade ranked by customer satisfaction as per OC&C-Proposition-Index in Germany in 2015 [Graph], OC&C, November 18, 2015. [Online]. Available: https://www.statista.com/statistics/501408/customer-satisfaction-with-clothing-retailers-in-germany/
