Share of UK adults satisfied with handling of postponed or cancelled flight 2023

Published by Statista Research Department, Mar 12, 2024
In 2023, only 24 percent of passengers in the United Kingdom were very or fairly satisfied with the resolution of postponing or cancellation of their flight. Meanwhile, 45 percent were very dissatisfied with the handling of this situation.

Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023

CharacteristicShare of passenegers
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Showing entries 1 to 5 (5 entries in total)
Statistic: Satisfaction with handling of postponed or cancelled flights in the United Kingdom in 2023

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Release date

January 2024

Region

United Kingdom

Survey time period

2023

Number of respondents

75 respondents

Age group

18 years and older

Special properties

who have had to postpone or cancel a flight

Method of interview

Online survey

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Statistics on " Airline passenger experience in the United Kingdom "

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Overview

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Customer complaints

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Cancellations and flight delays

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Ease of travel

4

Cost of flying

3

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