UK: consumer attitudes to communication with businesses via chat 2015, by age group

In which of the following online sectors do you feel online community chat facilities would be appropriate?

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Sources

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Release date

September 2015

Region

United Kingdom

Survey time period

April 29, 2015 to May 5, 2015

Number of respondents

1,012*

Age group

14 years and older

Special properties

UK shoppers who had purchased items from the internet in the prior 12 months.

Supplementary notes

* The source adds the following information: "Nationally representative sample"
The source does not provide any information regarding percentage points exceeding/missing to 100 percent.

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