Customers' most valued online service features in the UK 2015. by gender

What are the most important criteria for online customer service?

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Sources

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Release date

September 2015

Region

United Kingdom

Survey time period

April 29, 2015 to May 5, 2015

Number of respondents

1,012*

Age group

14 years and older

Special properties

UK shoppers who had purchased items from the internet in the prior 12 months.

Supplementary notes

Percentage points exceeding 100 percent are probably due to rounding.
* The source adds the following information: "Nationally representative sample"

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Statistics on " Online shopping behavior in the United Kingdom (UK) "

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

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For single users
$0 USD
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Access limited to Free Statistics. Premium Statistics are not included.
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Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics
  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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