This statistic shows the top factors affecting customer relationship management (CRM) software purchasing decision according to users of CRM software in the United States in 2015. 24 percent of respondents said that functionality was an important factor in determining which CRM software to purchase.
Factors for choosing customer relationship management (CRM) software in the United States in 2015
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Capterra. (July 15, 2015). Factors for choosing customer relationship management (CRM) software in the United States in 2015 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
Capterra. "Factors for choosing customer relationship management (CRM) software in the United States in 2015." Chart. July 15, 2015. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
Capterra. (2015). Factors for choosing customer relationship management (CRM) software in the United States in 2015. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
Capterra. "Factors for Choosing Customer Relationship Management (Crm) Software in The United States in 2015." Statista, Statista Inc., 15 Jul 2015, https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
Capterra, Factors for choosing customer relationship management (CRM) software in the United States in 2015 Statista, https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/ (last visited December 19, 2024)
Factors for choosing customer relationship management (CRM) software in the United States in 2015 [Graph], Capterra, July 15, 2015. [Online]. Available: https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
