This statistic shows the top factors affecting customer relationship management (CRM) software purchasing decision according to users of CRM software in the United States in 2015. 24 percent of respondents said that functionality was an important factor in determining which CRM software to purchase.
Factors for choosing customer relationship management (CRM) software in the United States in 2015
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Capterra. (July 15, 2015). Factors for choosing customer relationship management (CRM) software in the United States in 2015 [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
Capterra. "Factors for choosing customer relationship management (CRM) software in the United States in 2015." Chart. July 15, 2015. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
Capterra. (2015). Factors for choosing customer relationship management (CRM) software in the United States in 2015. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
Capterra. "Factors for Choosing Customer Relationship Management (Crm) Software in The United States in 2015." Statista, Statista Inc., 15 Jul 2015, https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
Capterra, Factors for choosing customer relationship management (CRM) software in the United States in 2015 Statista, https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/ (last visited November 18, 2024)
Factors for choosing customer relationship management (CRM) software in the United States in 2015 [Graph], Capterra, July 15, 2015. [Online]. Available: https://www.statista.com/statistics/495113/crm-united-states-purchasing-factors/
