Consumers reasons banks switching in the United Kingdom (UK) in 2014

Published by Statista Research Department, Dec 16, 2014
This statistic shows the reasons for switching bank accounts as given by customers of retail banks in the United Kingdom (UK) in 2014. It was reported that 39 percent of respondents wanted better returns on their money, while another 37 percent thought their bank was not helping them improve their financial well-being.

Reasons for switching retail bank accounts in the United Kingdom (UK) in 2014

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Release date

December 2014

Region

United Kingdom

Survey time period

September 2014

Number of respondents

4,245 respondents

Age group

19 to over 65 years old

Special properties

consumers

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Statistics on " Bank customer retention in the United Kingdom (UK) "

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Bank client overall experience

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8

Customer satisfaction score

5

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