This statistic displays the main reasons for not making online purchases from foreign retailers in the United Kingdom (UK) in 2014. During the survey period, it was found that 11 percent of respondents cited a language problems as a reason for not making online purchases from foreign retailers.
Main reasons for not making online purchases from foreign retailers in the United Kingdom (UK) in 2014
Characteristic
Share of respondents
Delivery charges are too high
53%
Difficult to return faulty/unsuitable goods
47%
Takes too long to arrive
47%
Do not know enough about it to feel comfortable doing it
39%
Concerns about the supplier/retailer not sending the goods
38%
Have concerns about credit card fraud
35%
Concerns about the quality of the goods
32%
Sorting out customs is a hassle
22%
Currency conversion rate is unfavourable
20%
Language problems
11%
Find overseas companies' websites difficult to navigate
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Hermes. (January 5, 2015). Main reasons for not making online purchases from foreign retailers in the United Kingdom (UK) in 2014 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/489274/leading-barriers-to-online-purchases-from-foreign-retailers-in-the-uk/
Hermes. "Main reasons for not making online purchases from foreign retailers in the United Kingdom (UK) in 2014 ." Chart. January 5, 2015. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/489274/leading-barriers-to-online-purchases-from-foreign-retailers-in-the-uk/
Hermes. (2015). Main reasons for not making online purchases from foreign retailers in the United Kingdom (UK) in 2014 . Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/489274/leading-barriers-to-online-purchases-from-foreign-retailers-in-the-uk/
Hermes. "Main Reasons for Not Making Online Purchases from Foreign Retailers in The United Kingdom (Uk) in 2014 ." Statista, Statista Inc., 5 Jan 2015, https://www.statista.com/statistics/489274/leading-barriers-to-online-purchases-from-foreign-retailers-in-the-uk/
Hermes, Main reasons for not making online purchases from foreign retailers in the United Kingdom (UK) in 2014 Statista, https://www.statista.com/statistics/489274/leading-barriers-to-online-purchases-from-foreign-retailers-in-the-uk/ (last visited November 22, 2024)
Main reasons for not making online purchases from foreign retailers in the United Kingdom (UK) in 2014 [Graph], Hermes, January 5, 2015. [Online]. Available: https://www.statista.com/statistics/489274/leading-barriers-to-online-purchases-from-foreign-retailers-in-the-uk/
