U.S. mobile wallet service user satisfaction 2015

Published by Statista Research Department, Jun 16, 2015
This statistic ranks the most popular mobile wallet apps in the United States as of April 2015, based on user satisfaction. Based on recent survey results, the Starbucks mobile payment app had the highest user satisfaction rate with 93 percent of respondents being very satisfied with the mobile app.

Smartphone user satisfaction with selected mobile wallet services in the United States as of April 2015

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Source

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Release date

June 2015

Region

United States

Survey time period

March 27th to April 8th, 2015

Number of respondents

total survey n = 1,716

Age group

18 years and older

Special properties

smartphone owners who have waved or tapped a mobile wallet at a cash register to pay for a purchase in the past 6 months

Supplementary notes

Users who are very satisfied (% 8-10 on a 10 point scale).

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