This statistic shows the share of insurance customers with a positive, neutral or negative experience across selected countries in Europe in 2015. Denmark and the Netherlands had the highest levels of negative experience, with 9.6 percent and 9.4 percent of respondents citing a negative experience respectively. Austria reported the highest positive experience among this sample of countries, with 64.9 percent of respondents citing a positive experience.
Insurance customers experience in European countries in 2015
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Neutral
Positive
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Capgemini, & EFMA. (March 1, 2016). Insurance customers experience in European countries in 2015 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/486817/insurance-customers-positive-negative-experience-europe/
Capgemini, und EFMA. "Insurance customers experience in European countries in 2015." Chart. March 1, 2016. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/486817/insurance-customers-positive-negative-experience-europe/
Capgemini, EFMA. (2016). Insurance customers experience in European countries in 2015. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/486817/insurance-customers-positive-negative-experience-europe/
Capgemini, and EFMA. "Insurance Customers Experience in European Countries in 2015." Statista, Statista Inc., 1 Mar 2016, https://www.statista.com/statistics/486817/insurance-customers-positive-negative-experience-europe/
Capgemini & EFMA, Insurance customers experience in European countries in 2015 Statista, https://www.statista.com/statistics/486817/insurance-customers-positive-negative-experience-europe/ (last visited August 25, 2024)
Insurance customers experience in European countries in 2015 [Graph], Capgemini, & EFMA, March 1, 2016. [Online]. Available: https://www.statista.com/statistics/486817/insurance-customers-positive-negative-experience-europe/