This statistic presents the importance of several communication channels for life insurance customers in Europe in 2014, by age group. Across all ages, the agent channel remained the most important, with just under half of respondents citing it as an important channel. However for the age group between 16 and 34 years old, Internet, either via PC or via mobile was also very important, with respectively 48 and 41 percent of respondents chosing these channels.
Importance of communication channels for life insurance customers in Europe in 2014, by age group
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Capgemini, & EFMA. (February 28, 2015). Importance of communication channels for life insurance customers in Europe in 2014, by age group [Graph]. In Statista. Retrieved December 18, 2024, from https://www.statista.com/statistics/486812/life-insurance-customers-important-communication-channels-europe/
Capgemini, und EFMA. "Importance of communication channels for life insurance customers in Europe in 2014, by age group." Chart. February 28, 2015. Statista. Accessed December 18, 2024. https://www.statista.com/statistics/486812/life-insurance-customers-important-communication-channels-europe/
Capgemini, EFMA. (2015). Importance of communication channels for life insurance customers in Europe in 2014, by age group. Statista. Statista Inc.. Accessed: December 18, 2024. https://www.statista.com/statistics/486812/life-insurance-customers-important-communication-channels-europe/
Capgemini, and EFMA. "Importance of Communication Channels for Life Insurance Customers in Europe in 2014, by Age Group." Statista, Statista Inc., 28 Feb 2015, https://www.statista.com/statistics/486812/life-insurance-customers-important-communication-channels-europe/
Capgemini & EFMA, Importance of communication channels for life insurance customers in Europe in 2014, by age group Statista, https://www.statista.com/statistics/486812/life-insurance-customers-important-communication-channels-europe/ (last visited December 18, 2024)
Importance of communication channels for life insurance customers in Europe in 2014, by age group [Graph], Capgemini, & EFMA, February 28, 2015. [Online]. Available: https://www.statista.com/statistics/486812/life-insurance-customers-important-communication-channels-europe/
