This statistic reveals the type of media consumers use to reach their insurance companies in Europe in 2014, by region. In-person contact was still the most commonly used way of reaching their insurer in all three regions. However, Northern Europeans chose to use the phone (31 percent) or a website (19 percent) more frequently to reach their insurance company, compared to Western and Eastern Europeans.
Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region
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EY. (December 11, 2014). Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region [Graph]. In Statista. Retrieved November 06, 2024, from https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
EY. "Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region." Chart. December 11, 2014. Statista. Accessed November 06, 2024. https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
EY. (2014). Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region. Statista. Statista Inc.. Accessed: November 06, 2024. https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
EY. "Most Frequently Used Consumer Channels for Inbound Contact with Their Insurance Companies in Europe in 2014, by Region." Statista, Statista Inc., 11 Dec 2014, https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
EY, Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region Statista, https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/ (last visited November 06, 2024)
Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region [Graph], EY, December 11, 2014. [Online]. Available: https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
