This statistic reveals the type of media consumers use to reach their insurance companies in Europe in 2014, by region. In-person contact was still the most commonly used way of reaching their insurer in all three regions. However, Northern Europeans chose to use the phone (31 percent) or a website (19 percent) more frequently to reach their insurance company, compared to Western and Eastern Europeans.
Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region
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EY. (December 11, 2014). Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
EY. "Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region." Chart. December 11, 2014. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
EY. (2014). Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
EY. "Most Frequently Used Consumer Channels for Inbound Contact with Their Insurance Companies in Europe in 2014, by Region." Statista, Statista Inc., 11 Dec 2014, https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
EY, Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region Statista, https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/ (last visited December 21, 2024)
Most frequently used consumer channels for inbound contact with their insurance companies in Europe in 2014, by region [Graph], EY, December 11, 2014. [Online]. Available: https://www.statista.com/statistics/486206/most-widely-used-media-inbound-contact-insurance-companies-europe/
