This statistic reveals the important relationship characteristics for customers of insurance companies in Europe in 2014, by region. While western europeans ranked "value for money" as the most important characteristic, Northern and Eastern Europe focused more on "clear communication" and "easy to deal with".
Important insurance customer care features in Western, Eastern and Northern Europe in 2014
Characteristic
Western Europe
Northern Europe
Eastern Europe
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EY. (December 11, 2014). Important insurance customer care features in Western, Eastern and Northern Europe in 2014 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/486188/insurance-companies-most-important-relationship-characteristics-europe-regions/
EY. "Important insurance customer care features in Western, Eastern and Northern Europe in 2014." Chart. December 11, 2014. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/486188/insurance-companies-most-important-relationship-characteristics-europe-regions/
EY. (2014). Important insurance customer care features in Western, Eastern and Northern Europe in 2014. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/486188/insurance-companies-most-important-relationship-characteristics-europe-regions/
EY. "Important Insurance Customer Care Features in Western, Eastern and Northern Europe in 2014." Statista, Statista Inc., 11 Dec 2014, https://www.statista.com/statistics/486188/insurance-companies-most-important-relationship-characteristics-europe-regions/
EY, Important insurance customer care features in Western, Eastern and Northern Europe in 2014 Statista, https://www.statista.com/statistics/486188/insurance-companies-most-important-relationship-characteristics-europe-regions/ (last visited August 25, 2024)
Important insurance customer care features in Western, Eastern and Northern Europe in 2014 [Graph], EY, December 11, 2014. [Online]. Available: https://www.statista.com/statistics/486188/insurance-companies-most-important-relationship-characteristics-europe-regions/