Confidence vs. performance in marketing according to European marketers in 2015

In your opinion, for which ones of the following devices or channels do you succeed in delivering a consistent customer experience? For which ones of the following devices or channels are confident are you that you are prepared to deliver a consistent customer experience?

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Source

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Release date

June 2015

Region

France, Germany, United Kingdom

Survey time period

March 31 to April 16, 2015

Number of respondents

1,311**

Special properties

marketers

Method of interview

Online survey

Supplementary notes

* Respondents were asked to select all that apply.
** N (France) = 433, n (UK) = 451, n (Germany) = 427

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