UK: implemented & planned digital improvements in SMEs 2014

This statistic displays the share of small and medium sized enterprises that had implemented or planned digital improvements in the twelve months prior or after the survey respectively in the United Kingdom (UK) in 2014. In 2014, it was found that 32 percent of responding enterprises had reported a new or upgraded company website as planned digital improvements for the next twelve months.

Share of small and medium size enterprises that had implemented or planned digital improvements in the United Kingdom (UK) in 2014

Characteristic	Improvements in last 12 months	Planned improvements for the next 12 months
New/upgraded website	47%	32%
New/upgraded software	9%	1%
Introduced social media (generally)	7%	6%
Introduced/updated Twitter	6%	0%
Faster broadband speeds	3%	10%
Increased digital marketing	3%	2%
Introduced/updated LinkedIn account*	3%	0%
Introduced/updated Facebook account	2%	1%
New computers	2%	7%
New/updated phone system*	1%	0%
New/updated servers*	1%	0%
Use of cloud systems*	1%	0%
Other	32%	43%

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Release date

September 2015

More information

Region

United Kingdom

Survey time period

Sempteber 2015

Number of respondents

323 (last 12 months), 247 (next 12 months)

Special properties

all that had made digital improvements in the last 12 months/will make them in the next 12 months.

Supplementary notes

* According to the source: zero percent '(...) a figure less than 0.5 percent, but greater than zero.'

Department of Business, Innovation and Skills in the United Kingdom defines a company as being SME if it meets two out of three criteria: gross assets of less the 12.5 million British pounds, less than 250 employees, a turnover of less than 25 million British pounds. Source
This statistic is using original data from the Department for Business, Energy and Industrial Strategy and includes copyright material from © Crown, licensed under the Open Government License v3.0

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