Barriers to e-commerce and online booking systems in SMEs in the UK 2014, by industry

Published by Statista Research Department, Sep 9, 2015

This statistic displays the distribution of barriers for implementing e-commerce and online booking systems according to small and medium enterprises in the United Kingdom (UK) in 2014, by industry. In 2014, it was found that 3 percent of all responding small and medium enterprises reported that implementing any form of e-commerce and booking system had been to expensive.

Distribution of barriers for implementing e-commerce and online booking systems according to small and medium enterprises in the United Kingdom (UK) in 2014, by industry

Characteristic	No goods or services can be ordered direct	Not relevant to the business's needs	Too costly/expensive	Other reasons	No particular reason	Don't know
All SMEs	80%	4%	3%	6%	5%	3%
Primary/Construction*	76%	0%	1%	13%	6%	4%
Retail/Transport/Food*	60%	13%	0%	2%	17%	9%
Business services*	92%	4%	3%	1%	0%	0%
Other services	82%	1%	8%	8%	1%	3%

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Release date

September 2015

More information

Region

United Kingdom

Survey time period

Sempteber 2015

Number of respondents

521 (All SMEs), 107 (Primary/Construction), 121 (Retail/Transport/Food), 187 (Business services), 106 (Other services)

Special properties

all SMEs with websites that do not plan to introduce any form of e-commerce/take bookings

Supplementary notes

* According to the source: zero percent '(...) a figure less than 0.5 percent, but greater than zero.'

Department of Business, Innovation and Skills in the United Kingdom defines a company as being an SME if it meets two out of three criteria: gross assets of less than 12.5 million British pounds, less than 250 employees, a turnover of less than 25 million British pounds. Source
The source does not provide any information regarding percentage points exceeding 100 percent.
Percentage points exceeding 100 percent are probably due to rounding.
This statistic is using original data from the Department for Business, Energy and Industrial Strategy and includes copyright material from © Crown, licensed under the Open Government License v3.0

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