E-commerce in small and medium enterprises by sector in the UK 2014

This statistic displays the share of small and medium businesses (SME) that employed e-commerce solutions in the United Kingdom (UK) in 2014, by industry sectors. In 2014, it was found that 18 percent of responding small and medium businesses providing business services reported that they had used online commerce solutions through their own websites.

Share of small and medium enterprises that employed e-commerce solutions in the United Kingdom (UK) in 2014, by industry sector

Characteristic	Any e-commerce / can take bookings:	a) e-commerce through own website	b) can take bookings/orders through own website	c) e-commerce through third party websites	Has website, no e-commerce/bookings	None of these
All SMEs	21%	11%	11%	11%	43%	36%
Primary/Construction	14%	5%	4%	10%	38%	48%
Retail/Transport/Food	46%	32%	29%	16%	22%	32%
Business services	18%	10%	10%	8%	50%	32%
Other services	12%	1%	7%	10%	56%	31%

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Release date

September 2015

More information

Region

United Kingdom

Survey time period

Sempteber 2015

Number of respondents

803 (All SMEs), 167 (Primary/Construction), 212 (Retail/Transport/Food), 275 (Business services), 149 (Other services)

Special properties

all SMEs

Supplementary notes

According to the source:
a) SMEs with websites that can take payments directly.
b) SMEs with websites that allow customers to makes bookings and orders, without payment being taken at the time.
c) SMEs that can sell through third party website.

Department of Business, Innovation and Skills in the United Kingdom defines a company as being an SME if it meets two out of three criteria: gross assets of less than 12.5 million British pounds, less than 250 employees, a turnover of less than 25 million British pounds. Source
This statistic using original data from the Department for Business, Energy and Industrial Strategy and includes copyright material licensed under © Crown, the Open Government License v3.0

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