Banking channels used by HSBC customers in the United Kingdom (UK) 2015

Published by Statista Research Department, Apr 30, 2015
This statistic shows the share HSBC customers using various banking channels and communications methods to interact with HSBC in the United Kingdom (UK) in 2015. Approximately 69 percent of all respondents stated that they used Internet banking for communication. Further 60 percent visited an HSBC branch.

United Kingdom: Which of the following methods do you use to communicate or interact with HSBC Bank plc?

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Release date

April 2015

Region

United Kingdom (Great Britain)

Survey time period

April 17 to 19, 2015

Number of respondents

272 respondents

Age group

18 years and older

Special properties

HSBC customers.

Method of interview

Online survey

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Statistics on " Banking channels in the United Kingdom (UK) "

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Other statistics that may interest you Banking channels in the United Kingdom (UK)

Branch banking

8

Online and mobile banking

8

Banking apps

8

Banking channels for major banks

5

General summary: customer preference

5

Further related statistics

10

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