landline bill payers who experienced bill-shock in a 12 month period
Method of interview
Face-to-face interview
Supplementary notes
* Number of respondents: n (2013) = 138 n (2014) = 100 This analysis includes those who said their bill was higher than expected due to incorrect charges. Excluding these responses has no impact on the mean average amount of bill shock.
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Ofcom. (September 1, 2014). Average amount of bill-shock in the landline telephone market in the United Kingdom from 2012 to 2014 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/467574/distribution-of-bill-shock-amount-in-the-landline-market-in-the-uk/
Ofcom. "Average amount of bill-shock in the landline telephone market in the United Kingdom from 2012 to 2014." Chart. September 1, 2014. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/467574/distribution-of-bill-shock-amount-in-the-landline-market-in-the-uk/
Ofcom. (2014). Average amount of bill-shock in the landline telephone market in the United Kingdom from 2012 to 2014. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/467574/distribution-of-bill-shock-amount-in-the-landline-market-in-the-uk/
Ofcom. "Average Amount of Bill-shock in The Landline Telephone Market in The United Kingdom from 2012 to 2014." Statista, Statista Inc., 1 Sep 2014, https://www.statista.com/statistics/467574/distribution-of-bill-shock-amount-in-the-landline-market-in-the-uk/
Ofcom, Average amount of bill-shock in the landline telephone market in the United Kingdom from 2012 to 2014 Statista, https://www.statista.com/statistics/467574/distribution-of-bill-shock-amount-in-the-landline-market-in-the-uk/ (last visited December 22, 2024)
Average amount of bill-shock in the landline telephone market in the United Kingdom from 2012 to 2014 [Graph], Ofcom, September 1, 2014. [Online]. Available: https://www.statista.com/statistics/467574/distribution-of-bill-shock-amount-in-the-landline-market-in-the-uk/
