Level of satisfaction with service quality in main current account bank UK 2015

Published by Statista Research Department, Apr 15, 2015
This statistic displays the level of satisfaction with quality of service and staff provided by the main current bank account supplier in the United Kingdom (UK) as of the first quarter of 2015. It was reported that 65 percent of customers were very satisfied with the service quality in their main current account bank.

Customer satisfaction with quality of staff and service provided by main bank in the United Kingdom (UK) in 2015

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Sources

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Release date

April 2015

Region

United Kingdom

Survey time period

February 12 to March 27, 2015

Number of respondents

4,549*

Age group

18 years and older

Method of interview

Telephone interview

Supplementary notes

* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
The source adds the following information: "Excludes "Don't have or use" answers."

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