This statistic gives an overview of the level of satisfaction with main current bank account supplier in the United Kingdom (UK) as of the first quarter of 2015, by specific bank. Customers of First Direct and the Nationwide were very likely to be satisfied with their personal currrent account provider, with 98% of First Direct clients and 96% of the Nationwide customers saying they were very or fairly satisfied.
Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank
* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
** The source adds the following information: "Caution should be attached to the First Direct figure because of the small sample size."
Satisfied includes both very satisfied and fairly satisfied categories.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank." Chart. April 15, 2015. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Share of Satisfied Bank Customers in The United Kingdom (Uk) in 2015, by Bank." Statista, Statista Inc., 15 Apr 2015, https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
GfK Media and Communication Research & Competition and Markets Authority, Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank Statista, https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/ (last visited December 21, 2024)
Share of satisfied bank customers in the United Kingdom (UK) in 2015, by bank [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: https://www.statista.com/statistics/466773/share-of-satisfied-customers-by-bank-uk/
