This statistic displays the frequency of telephone banking services usage by account holders in the United Kingdom (UK) as of the first quarter of 2015. It was reported that 26 percent of people between 18 and 44 used phone banking once or twice a year.
Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group
Characteristic
Every day
Once a week or more
2-3 times a month
Once a month
Once every 2-3 months
Once or twice a year
Less often
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* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling. Of these 4.55 thousand, 1,464 were telephone banking users.
* n (18-44) = 749; n (45-64) n = 536; n (65+) = 179.
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GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group." Chart. April 15, 2015. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Frequency of Telephone Banking Use by Personal Account Holders in The United Kingdom (Uk) in 2015, by Age Group." Statista, Statista Inc., 15 Apr 2015, https://www.statista.com/statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
GfK Media and Communication Research & Competition and Markets Authority, Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group Statista, https://www.statista.com/statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/ (last visited August 24, 2024)
Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: https://www.statista.com/statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/