This statistic displays the findings of a survey on the importance of updates during the parcel delivery process in the United Kingdom (UK) from 2009 to 2014. During the 2013/14 survey, it was found that approximately 81 percent of responding households stated that it was important to them to receive a confirmation of the expected delivery time or time slot.
What parts of the delivery process would you find important to be updated on?*
* Original survey question: "What parts of the delivery process would you be happy to be updated on? (0=Not important and 5=Most important)."; The answers represent where respondents scored each option as 4 or 5
** Option "Informing the dispatch date and tracking number" was not available during the 2009/10 and 2010/11 surveys.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Interactive Media in Retail Group. (January 1, 2014). What parts of the delivery process would you find important to be updated on?* [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/463999/importance-of-updates-during-crucial-stages-delivery-process-in-the-uk/
Interactive Media in Retail Group. "What parts of the delivery process would you find important to be updated on?*." Chart. January 1, 2014. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/463999/importance-of-updates-during-crucial-stages-delivery-process-in-the-uk/
Interactive Media in Retail Group. (2014). What parts of the delivery process would you find important to be updated on?*. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/463999/importance-of-updates-during-crucial-stages-delivery-process-in-the-uk/
Interactive Media in Retail Group. "What Parts of The Delivery Process Would You Find Important to Be Updated On?*." Statista, Statista Inc., 1 Jan 2014, https://www.statista.com/statistics/463999/importance-of-updates-during-crucial-stages-delivery-process-in-the-uk/
Interactive Media in Retail Group, What parts of the delivery process would you find important to be updated on?* Statista, https://www.statista.com/statistics/463999/importance-of-updates-during-crucial-stages-delivery-process-in-the-uk/ (last visited November 22, 2024)
What parts of the delivery process would you find important to be updated on?* [Graph], Interactive Media in Retail Group, January 1, 2014. [Online]. Available: https://www.statista.com/statistics/463999/importance-of-updates-during-crucial-stages-delivery-process-in-the-uk/
