This statistic displays the reasons for unsuccessful deliveries on a first attempt according to the consumers in the United Kingdom (UK) from 2008 to 2014. During the 2013/14 survey, it was found that approximately 25 percent of responding households reported that the online tracking and actual delivery time had not matched, as a reason for a unsuccessful delivery on the first attempt.
What is the most frequent reason deliveries are not successful on the first attempt?
Characteristic
No one is home to receive / item would not fit through the letter box / could not be left
No one at home to receive / signature required / could not be left
Delivery didn't arrive as advised at time of order
Parcel delivered to the Post office / depot and had to be collected
Online tracking and actual delivery don't match (delivery did not arrive when advised to expect)
* Methodology changed for 2013/14 with respondents asked to tick all that apply so negating the trend data; option "Address inaccurate / redirected" was not available during the 2008/09 survey.
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Interactive Media in Retail Group. (January 1, 2014). What is the most frequent reason deliveries are not successful on the first attempt? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/463990/perceived-reasons-for-unsuccessful-deliveries-on-first-attempt-in-the-uk/
Interactive Media in Retail Group. "What is the most frequent reason deliveries are not successful on the first attempt?." Chart. January 1, 2014. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/463990/perceived-reasons-for-unsuccessful-deliveries-on-first-attempt-in-the-uk/
Interactive Media in Retail Group. (2014). What is the most frequent reason deliveries are not successful on the first attempt?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/463990/perceived-reasons-for-unsuccessful-deliveries-on-first-attempt-in-the-uk/
Interactive Media in Retail Group. "What Is The Most Frequent Reason Deliveries Are Not Successful on The First Attempt?." Statista, Statista Inc., 1 Jan 2014, https://www.statista.com/statistics/463990/perceived-reasons-for-unsuccessful-deliveries-on-first-attempt-in-the-uk/
Interactive Media in Retail Group, What is the most frequent reason deliveries are not successful on the first attempt? Statista, https://www.statista.com/statistics/463990/perceived-reasons-for-unsuccessful-deliveries-on-first-attempt-in-the-uk/ (last visited December 22, 2024)
What is the most frequent reason deliveries are not successful on the first attempt? [Graph], Interactive Media in Retail Group, January 1, 2014. [Online]. Available: https://www.statista.com/statistics/463990/perceived-reasons-for-unsuccessful-deliveries-on-first-attempt-in-the-uk/
