Leading bookstores for customer satisfaction in Ontario 2013-2014

Published by Statista Research Department, Dec 11, 2014
This statistic shows the leading book retailers for customer satisfaction in Ontario from 2013 to 2014. Retail customers in Ontario gave the bookstore Chapters Indigo a customer satisfaction score of 74.9 out of 100 in 2014.

Leading bookstores for customer satisfaction in Ontario from 2013 to 2014

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Release date

December 2014

Region

Canada

Survey time period

October 16 to November 7, 2013 to 2014

Number of respondents

7,500+

Age group

15 years and older

Special properties

Ontarians

Method of interview

Online survey

Supplementary notes

The Wow Index measures retail customer satisfaction in Ontario, Canada, based on a weighted averaged of 16 factors with 100 being the highest possible score.

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