Online purchase returns in the Nordic countries 2019

Published by
L. Yltävä,
Jul 26, 2023
This survey displays the proportion of online consumers who returned products bought online in the Nordic countries in the first half of 2019. During the survey it was found that 15 percent of Swedish respondents had returned products bought via the internet. On the other hand, the Danish respondents who returned goods online were 12 percent.

Share of online consumers who returned products in the past 30 days in the Nordic countries in first half of 2019

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Sources

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Release date

2019

Region

Denmark, Finland, Norway, Sweden

Survey time period

H1 2019

Age group

18-79 years

Special properties

Who shopped online in June 2019

Method of interview

Online panel

Supplementary notes

This question was phrased by the source as follows: "How many products have you sent back in return in the past 30 days?"

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