This statistic shows the results of a survey on how online shops customarily handled customers with a particularly high rate of returned goods in Germany in 2013. During the survey period it was found that 46 percent of shops banned these customers without warning.
How do you handle customers with a particularly high rate of returns?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Trusted Shops, & Handelsblatt. (December 19, 2013). How do you handle customers with a particularly high rate of returns? [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/
Trusted Shops, und Handelsblatt. "How do you handle customers with a particularly high rate of returns?." Chart. December 19, 2013. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/
Trusted Shops, Handelsblatt. (2013). How do you handle customers with a particularly high rate of returns?. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/
Trusted Shops, and Handelsblatt. "How Do You Handle Customers with a Particularly High Rate of Returns?." Statista, Statista Inc., 19 Dec 2013, https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/
Trusted Shops & Handelsblatt, How do you handle customers with a particularly high rate of returns? Statista, https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/ (last visited November 23, 2024)
How do you handle customers with a particularly high rate of returns? [Graph], Trusted Shops, & Handelsblatt, December 19, 2013. [Online]. Available: https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/