This statistic shows the results of a survey on how online shops customarily handled customers with a particularly high rate of returned goods in Germany in 2013. During the survey period it was found that 46 percent of shops banned these customers without warning.
How do you handle customers with a particularly high rate of returns?
Characteristic
Share of online retailers
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Trusted Shops, & Handelsblatt. (December 19, 2013). How do you handle customers with a particularly high rate of returns? [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/
Trusted Shops, und Handelsblatt. "How do you handle customers with a particularly high rate of returns?." Chart. December 19, 2013. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/
Trusted Shops, Handelsblatt. (2013). How do you handle customers with a particularly high rate of returns?. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/
Trusted Shops, and Handelsblatt. "How Do You Handle Customers with a Particularly High Rate of Returns?." Statista, Statista Inc., 19 Dec 2013, https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/
Trusted Shops & Handelsblatt, How do you handle customers with a particularly high rate of returns? Statista, https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/ (last visited August 25, 2024)
How do you handle customers with a particularly high rate of returns? [Graph], Trusted Shops, & Handelsblatt, December 19, 2013. [Online]. Available: https://www.statista.com/statistics/454608/online-shops-handling-customers-with-high-return-rates-germany/