This statistic depicts the share of UK consumers (by age) who expect employees when they call a retailer to be as knowledgeable about a product as employees in the retailer's store in 2015. The majority of respondents across all age brackets expected retail employees to be just as knowledgeable over the phone as in the store.
If you phone a retailer, do you expect the employee on the end of the line to be as knowledgeable about the product as someone in the retailer's store?
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Retail Week. (June 1, 2015). If you phone a retailer, do you expect the employee on the end of the line to be as knowledgeable about the product as someone in the retailer's store? [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/452543/retail-staff-product-knowlege-expectations-uk/
Retail Week. "If you phone a retailer, do you expect the employee on the end of the line to be as knowledgeable about the product as someone in the retailer's store?." Chart. June 1, 2015. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/452543/retail-staff-product-knowlege-expectations-uk/
Retail Week. (2015). If you phone a retailer, do you expect the employee on the end of the line to be as knowledgeable about the product as someone in the retailer's store?. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/452543/retail-staff-product-knowlege-expectations-uk/
Retail Week. "If You Phone a Retailer, Do You Expect The Employee on The End of The Line to Be as Knowledgeable about The Product as Someone in The Retailer's Store?." Statista, Statista Inc., 1 Jun 2015, https://www.statista.com/statistics/452543/retail-staff-product-knowlege-expectations-uk/
Retail Week, If you phone a retailer, do you expect the employee on the end of the line to be as knowledgeable about the product as someone in the retailer's store? Statista, https://www.statista.com/statistics/452543/retail-staff-product-knowlege-expectations-uk/ (last visited December 22, 2024)
If you phone a retailer, do you expect the employee on the end of the line to be as knowledgeable about the product as someone in the retailer's store? [Graph], Retail Week, June 1, 2015. [Online]. Available: https://www.statista.com/statistics/452543/retail-staff-product-knowlege-expectations-uk/
