This statistic depicts the share of UK consumers (by age) who would find it helpful to engage with a retail employee via chat when deciding upon what items to purchase online. According to the survey, younger consumers were more inclined to say they would find such a service useful than older consumers. Of respondents in the 25 to 34 age bracket, 63 percent said they would find engaging with a retail employee via chat helpful when shopping online, compared to 42 percent of those in the 55 and over age bracket.
When shopping online, would you find it helpful to engage with a retail employee - via chat - when deciding upon items to purchase?
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Retail Week. (June 1, 2015). When shopping online, would you find it helpful to engage with a retail employee - via chat - when deciding upon items to purchase? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/452503/online-shopping-customer-service-chat-consumer-attitude-uk/
Retail Week. "When shopping online, would you find it helpful to engage with a retail employee - via chat - when deciding upon items to purchase?." Chart. June 1, 2015. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/452503/online-shopping-customer-service-chat-consumer-attitude-uk/
Retail Week. (2015). When shopping online, would you find it helpful to engage with a retail employee - via chat - when deciding upon items to purchase?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/452503/online-shopping-customer-service-chat-consumer-attitude-uk/
Retail Week. "When Shopping Online, Would You Find It Helpful to Engage with a Retail Employee - via Chat - When Deciding upon Items to Purchase?." Statista, Statista Inc., 1 Jun 2015, https://www.statista.com/statistics/452503/online-shopping-customer-service-chat-consumer-attitude-uk/
Retail Week, When shopping online, would you find it helpful to engage with a retail employee - via chat - when deciding upon items to purchase? Statista, https://www.statista.com/statistics/452503/online-shopping-customer-service-chat-consumer-attitude-uk/ (last visited November 21, 2024)
When shopping online, would you find it helpful to engage with a retail employee - via chat - when deciding upon items to purchase? [Graph], Retail Week, June 1, 2015. [Online]. Available: https://www.statista.com/statistics/452503/online-shopping-customer-service-chat-consumer-attitude-uk/
