In 2022, around 16 percent of the global spending made on market research was directed to CRM systems (customer satisfaction) surveys. In the same year, a further 12.4 percent of this spending was absorbed by user experience survey services.
Global distribution of the spending in market research services by method of survey in 2022
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ESOMAR. (September 8, 2023). Global distribution of the spending in market research services by method of survey in 2022 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/452234/global-spending-on-market-research-by-type-of-survey/
ESOMAR. "Global distribution of the spending in market research services by method of survey in 2022." Chart. September 8, 2023. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/452234/global-spending-on-market-research-by-type-of-survey/
ESOMAR. (2023). Global distribution of the spending in market research services by method of survey in 2022. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/452234/global-spending-on-market-research-by-type-of-survey/
ESOMAR. "Global Distribution of The Spending in Market Research Services by Method of Survey in 2022." Statista, Statista Inc., 8 Sep 2023, https://www.statista.com/statistics/452234/global-spending-on-market-research-by-type-of-survey/
ESOMAR, Global distribution of the spending in market research services by method of survey in 2022 Statista, https://www.statista.com/statistics/452234/global-spending-on-market-research-by-type-of-survey/ (last visited December 30, 2024)
Global distribution of the spending in market research services by method of survey in 2022 [Graph], ESOMAR, September 8, 2023. [Online]. Available: https://www.statista.com/statistics/452234/global-spending-on-market-research-by-type-of-survey/
