Companies in France concerned about cross-border complaints when selling abroad 2014

Companies in France facing cross-border complaints and disputes when selling or trying to sell online in other EU countries in 2014*

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Source

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Release date

May 2015

Region

France

Survey time period

January 19 to February 6, 2015

Number of respondents

402 respondents

Special properties

companies that purchased their products and/or services online fron another EU country in 2014 and those that used to do so or tried to do so

Method of interview

Telephone interview

Supplementary notes

* This question was phrased by the source as follows: "For each of the following difficulties that may present itself when selling or trying to purchase online from other EU countries, can you tell me if it has been a major problem, a minor problem or not a problem at all? - Resolving complaints and disputes cross-border is too expensive"

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