This statistic illustrates the findings of a 2014 online survey among qualified utility, municipal, commercial and community stakeholders on which areas within their organizations would be best served by increased data management and analytics capabilities. According to 27 percent of respondents, customer billing, collections and or revenue protection is among the top three areas to be served by such services.
Smart city: North American utility, municipal, commercial and community stakeholders' opinion on the three business areas that would be best served by increased data management and analytics capabilities
Qualified utility, municipal, commercial and community stakeholders
Method of interview
Online survey
Supplementary notes
The source does not specify the age of respondents.
The original question read as follows: "What are the three business/administrative areas in your organization that would be best served by increased data management and analytics capabilities?"
Respondents were asked to pick their top three answers.
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Black & Veatch. (May 5, 2015). Smart city: North American utility, municipal, commercial and community stakeholders' opinion on the three business areas that would be best served by increased data management and analytics capabilities [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/446415/smart-city-data-management-within-organizations/
Black & Veatch. "Smart city: North American utility, municipal, commercial and community stakeholders' opinion on the three business areas that would be best served by increased data management and analytics capabilities." Chart. May 5, 2015. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/446415/smart-city-data-management-within-organizations/
Black & Veatch. (2015). Smart city: North American utility, municipal, commercial and community stakeholders' opinion on the three business areas that would be best served by increased data management and analytics capabilities. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/446415/smart-city-data-management-within-organizations/
Black & Veatch. "Smart City: North American Utility, Municipal, Commercial and Community Stakeholders' Opinion on The Three Business Areas That Would Be Best Served by Increased Data Management and Analytics Capabilities." Statista, Statista Inc., 5 May 2015, https://www.statista.com/statistics/446415/smart-city-data-management-within-organizations/
Black & Veatch, Smart city: North American utility, municipal, commercial and community stakeholders' opinion on the three business areas that would be best served by increased data management and analytics capabilities Statista, https://www.statista.com/statistics/446415/smart-city-data-management-within-organizations/ (last visited December 22, 2024)
Smart city: North American utility, municipal, commercial and community stakeholders' opinion on the three business areas that would be best served by increased data management and analytics capabilities [Graph], Black & Veatch, May 5, 2015. [Online]. Available: https://www.statista.com/statistics/446415/smart-city-data-management-within-organizations/