This statistic depicts the leading exterior paint brands in the United States in 2022, by customer satisfaction. In that year, J.D. Power and Associates' paint satisfaction study found that Sherwin-Williams was the most satisfying exterior paint brand for U.S. consumers, with a satisfaction rating of 863.
Leading exterior paint brands in the United States in 2022, by customer satisfaction
(based on a 1,000 point scale)
Exterior paint brand
Customer satisfaction (based on a 1,000 point scale)
customers who purchased and applied interior paint, exterior paint and/or exterior stain in the past 12 months
Supplementary notes
Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction with interior and exterior paint brands, and major paint retailers. In the interior and exterior paint segments, satisfaction is measured across six factors (in alphabetical order): application; design guides; durability; price; product offerings; and warranty/guarantee. In the retailer segment, satisfaction is measured across five factors (in alphabetical order): merchandise; price; sales and promotions; staff and service; and store facility. Satisfaction is measured on a 1,000-point scale.
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J.D. Power. (April 13, 2022). Leading exterior paint brands in the United States in 2022, by customer satisfaction (based on a 1,000 point scale) [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/443010/leading-exterior-brands-brands-in-the-us-by-customer-satisfaction/
J.D. Power. "Leading exterior paint brands in the United States in 2022, by customer satisfaction (based on a 1,000 point scale)." Chart. April 13, 2022. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/443010/leading-exterior-brands-brands-in-the-us-by-customer-satisfaction/
J.D. Power. (2022). Leading exterior paint brands in the United States in 2022, by customer satisfaction (based on a 1,000 point scale). Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/443010/leading-exterior-brands-brands-in-the-us-by-customer-satisfaction/
J.D. Power. "Leading Exterior Paint Brands in The United States in 2022, by Customer Satisfaction (Based on a 1,000 Point Scale)." Statista, Statista Inc., 13 Apr 2022, https://www.statista.com/statistics/443010/leading-exterior-brands-brands-in-the-us-by-customer-satisfaction/
J.D. Power, Leading exterior paint brands in the United States in 2022, by customer satisfaction (based on a 1,000 point scale) Statista, https://www.statista.com/statistics/443010/leading-exterior-brands-brands-in-the-us-by-customer-satisfaction/ (last visited December 22, 2024)
Leading exterior paint brands in the United States in 2022, by customer satisfaction (based on a 1,000 point scale) [Graph], J.D. Power, April 13, 2022. [Online]. Available: https://www.statista.com/statistics/443010/leading-exterior-brands-brands-in-the-us-by-customer-satisfaction/
