ACSI: Subway US 2024| Statista

This statistic depicts the American Customer Satisfaction Index (ACSI) scores of Subway in the United States from 2012 to 2024. Subway had an ACSI score of 74 in 2024. This score was one point lower than the previous three years.

American Customer Satisfaction Index scores of Subway in the United States from 2012 to 2024

Characteristic	ACSI score
2024	74
2023	75
2022	75
2021	75
2020	79
2019	79
2018	80
2017	81
2016	80
2015	77
2014	78
2013	83
2012	82

747678808284

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ACSI®

Release date

June 2024

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Region

United States

Survey time period

2012 to 2024

Supplementary notes

The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.

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