This statistic shows how many quarterly complaints independent energy supplier Utilita resolved by the end of the next working day in the United Kingdom (UK) between 2014 and 2019. Since the end of 2017 the share of complaints that have been resolved by Utilita has been falling each quarter, and by Q1 2019 had dropped to a low of 27 percent.
Percentage of quarterly complaints resolved by Utilita in the United Kingdom (UK) by the end of the next working day from 2014 to 2019
Characteristic
Percentage of complaints resolved within the next working day
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Ofgem. (May 1, 2019). Percentage of quarterly complaints resolved by Utilita in the United Kingdom (UK) by the end of the next working day from 2014 to 2019 [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/429973/utilita-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. "Percentage of quarterly complaints resolved by Utilita in the United Kingdom (UK) by the end of the next working day from 2014 to 2019." Chart. May 1, 2019. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/429973/utilita-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. (2019). Percentage of quarterly complaints resolved by Utilita in the United Kingdom (UK) by the end of the next working day from 2014 to 2019. Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/429973/utilita-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. "Percentage of Quarterly Complaints Resolved by Utilita in The United Kingdom (Uk) by The End of The next Working Day from 2014 to 2019." Statista, Statista Inc., 1 May 2019, https://www.statista.com/statistics/429973/utilita-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem, Percentage of quarterly complaints resolved by Utilita in the United Kingdom (UK) by the end of the next working day from 2014 to 2019 Statista, https://www.statista.com/statistics/429973/utilita-complaints-resolved-by-end-of-next-working-day-uk/ (last visited December 19, 2024)
Percentage of quarterly complaints resolved by Utilita in the United Kingdom (UK) by the end of the next working day from 2014 to 2019 [Graph], Ofgem, May 1, 2019. [Online]. Available: https://www.statista.com/statistics/429973/utilita-complaints-resolved-by-end-of-next-working-day-uk/
