The resolution rate for complaints made by Utility Warehouse customers remained at a high level. In the first and second quarter of 2020, 99 percent of complaints were resolved within eight weeks. Generally, figures stayed above 97 percent except for two quarters in this six year period.
Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020
Characteristic
Percentage of complaints resolved within eight weeks
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Ofgem. (August 1, 2020). Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
Ofgem. "Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020." Chart. August 1, 2020. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
Ofgem. (2020). Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
Ofgem. "Percentage of Quarterly Complaints Resolved by Utility Warehouse within Eight Week in Great Britain from 2014 to 2020." Statista, Statista Inc., 1 Aug 2020, https://www.statista.com/statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
Ofgem, Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020 Statista, https://www.statista.com/statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/ (last visited November 21, 2024)
Percentage of quarterly complaints resolved by Utility Warehouse within eight week in Great Britain from 2014 to 2020 [Graph], Ofgem, August 1, 2020. [Online]. Available: https://www.statista.com/statistics/429768/utility-warehouse-complaints-resolved-within-eight-weeks-uk/
