The American Customer Satisfaction Index (ACSI) scores for Travelocity in the United States increased in 2024 from a score of 75 out of 100 in 2023 to a score of 78 out of 100 in 2024. The highest ACSI score during the study period was 80 out of 100 in 2018.
American Customer Satisfaction Index scores for Travelocity in the United States from 2002 to 2024
The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
** The measurement for the fourth quarter of 2013 was moved to the first quarter of 2014.
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ACSI®. (April 23, 2024). American Customer Satisfaction Index scores for Travelocity in the United States from 2002 to 2024 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/422295/american-customer-satisfaction-index-for-travelocity/
ACSI®. "American Customer Satisfaction Index scores for Travelocity in the United States from 2002 to 2024." Chart. April 23, 2024. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/422295/american-customer-satisfaction-index-for-travelocity/
ACSI®. (2024). American Customer Satisfaction Index scores for Travelocity in the United States from 2002 to 2024. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/422295/american-customer-satisfaction-index-for-travelocity/
ACSI®. "American Customer Satisfaction Index Scores for Travelocity in The United States from 2002 to 2024." Statista, Statista Inc., 23 Apr 2024, https://www.statista.com/statistics/422295/american-customer-satisfaction-index-for-travelocity/
ACSI®, American Customer Satisfaction Index scores for Travelocity in the United States from 2002 to 2024 Statista, https://www.statista.com/statistics/422295/american-customer-satisfaction-index-for-travelocity/ (last visited November 22, 2024)
American Customer Satisfaction Index scores for Travelocity in the United States from 2002 to 2024 [Graph], ACSI®, April 23, 2024. [Online]. Available: https://www.statista.com/statistics/422295/american-customer-satisfaction-index-for-travelocity/