According to the 2022 survey among United Nations (UN) member states, approximately 74 percent of them provided their citizens with mobile education services. A further 72 percent used mobile apps or SMS to provide public information updates regarding employment and health, while 58 percent used mobile services to inform the population about environment-related topics.
| Characteristic | Education | Employment | Health | Environment | Social protection | Justice |
|---|---|---|---|---|---|---|
| 2014 | 14% | 11% | 11% | 7% | 8% | - |
| 2016 | 30% | 25% | 34% | 24% | 23% | - |
| 2018 | 46% | 38% | 36% | 36% | 33% | - |
| 2020 | 54% | 54% | 54% | 52% | 47% | 41% |
| 2022 | 66% | 59% | 53% | 70% | 56% | 52% |
| 2024 | 74% | 72% | 72% | 58% | 63% | 63% |
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