This statistic presents information on the preference of vendor selection criteria among distance selling users in India in 2013. During the survey period it was found that for 12.3 percent of respondents the most important vendor selection criteria was an attractive product line.
Most important criteria for choosing a vendor among distance selling users in Great Britain in 2013
Characteristic
Share of respondents
Favorable prices, promotions, & special offers
55.4%
Free delivery
52%
Positive customer ratings on the internet
30.7%
Fast delivery
24.8%
Free returns
22.4%
Large selection of products
19.3%
Good customer service
18.3%
Choice of preferred payment methods
17.8%
Straightforward return process
14.2%
Attractive product line
12.3%
Recommendations and experiences of friends, acquaintances, and colleagues
12.3%
Official test seals, reviews, and test reports of independent institutions
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
DHL Group. (May 20, 2014). Most important criteria for choosing a vendor among distance selling users in Great Britain in 2013 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/420304/great-britain-seller-selection-criteria/
DHL Group. "Most important criteria for choosing a vendor among distance selling users in Great Britain in 2013." Chart. May 20, 2014. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/420304/great-britain-seller-selection-criteria/
DHL Group. (2014). Most important criteria for choosing a vendor among distance selling users in Great Britain in 2013. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/420304/great-britain-seller-selection-criteria/
DHL Group. "Most Important Criteria for Choosing a Vendor among Distance Selling Users in Great Britain in 2013." Statista, Statista Inc., 20 May 2014, https://www.statista.com/statistics/420304/great-britain-seller-selection-criteria/
DHL Group, Most important criteria for choosing a vendor among distance selling users in Great Britain in 2013 Statista, https://www.statista.com/statistics/420304/great-britain-seller-selection-criteria/ (last visited December 21, 2024)
Most important criteria for choosing a vendor among distance selling users in Great Britain in 2013 [Graph], DHL Group, May 20, 2014. [Online]. Available: https://www.statista.com/statistics/420304/great-britain-seller-selection-criteria/