The number of customer complaints to the Financial Ombudsman regarding consumer credit lines in the United Kingdom (UK) generally increased between the financial years of 2009/2010 and 2020/2023. Particularly steep inclines were observed in the years 2018/2019 and 2020/2021. The smallest number of complaints was found in 2009/2010, with only 6,329 complaints recorded.
Number of complaints regarding consumer credit in the United Kingdom (UK) from 2009/2010 to 2022/2023
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Financial Ombudsman Service. (June 14, 2023). Number of complaints regarding consumer credit in the United Kingdom (UK) from 2009/2010 to 2022/2023 [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/418993/consumer-credit-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of complaints regarding consumer credit in the United Kingdom (UK) from 2009/2010 to 2022/2023." Chart. June 14, 2023. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/418993/consumer-credit-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. (2023). Number of complaints regarding consumer credit in the United Kingdom (UK) from 2009/2010 to 2022/2023. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/418993/consumer-credit-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of Complaints regarding Consumer Credit in The United Kingdom (Uk) from 2009/2010 to 2022/2023." Statista, Statista Inc., 14 Jun 2023, https://www.statista.com/statistics/418993/consumer-credit-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service, Number of complaints regarding consumer credit in the United Kingdom (UK) from 2009/2010 to 2022/2023 Statista, https://www.statista.com/statistics/418993/consumer-credit-related-complaints-to-ombudsman-in-uk/ (last visited November 24, 2024)
Number of complaints regarding consumer credit in the United Kingdom (UK) from 2009/2010 to 2022/2023 [Graph], Financial Ombudsman Service, June 14, 2023. [Online]. Available: https://www.statista.com/statistics/418993/consumer-credit-related-complaints-to-ombudsman-in-uk/