The number of motor insurance complaints made to the Financial Ombudsman in the United Kingdom fell by 2,000 between FY 2020/21 and FY 2021/22. In FY 2021/22, 11,403 complaints were filed, down from 13,614 in the previous year. The lowest number of complaints recorded over the past 12 years were found in FY 2009/10, when less than 5,500 complaints were recorded.
Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2021/22
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Financial Ombudsman Service. (June 28, 2022). Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2021/22 [Graph]. In Statista. Retrieved November 19, 2024, from https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2021/22." Chart. June 28, 2022. Statista. Accessed November 19, 2024. https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. (2022). Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2021/22. Statista. Statista Inc.. Accessed: November 19, 2024. https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of New Complaints regarding Motor Insurance Submitted to The Financial Ombudsman in The United Kingdom (Uk) from Fy 2009/10 to Fy 2021/22." Statista, Statista Inc., 28 Jun 2022, https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service, Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2021/22 Statista, https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/ (last visited November 19, 2024)
Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2021/22 [Graph], Financial Ombudsman Service, June 28, 2022. [Online]. Available: https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
