The number of motor insurance complaints made to the Financial Ombudsman in the United Kingdom rose by nearly 5,000 between FY 2022/23 and FY 2023/24. In FY 2023/24, 19,416 complaints were filed, up from 14,467 in the previous year. The lowest number of complaints recorded over the past 12 years were found in FY 2009/10, when less than 5,500 complaints were recorded.
Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24
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Financial Ombudsman Service. (July 12, 2024). Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24 [Graph]. In Statista. Retrieved December 20, 2024, from https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24." Chart. July 12, 2024. Statista. Accessed December 20, 2024. https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. (2024). Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24. Statista. Statista Inc.. Accessed: December 20, 2024. https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Number of New Complaints regarding Motor Insurance Submitted to The Financial Ombudsman in The United Kingdom (Uk) from Fy 2009/10 to Fy 2023/24." Statista, Statista Inc., 12 Jul 2024, https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service, Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24 Statista, https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/ (last visited December 20, 2024)
Number of new complaints regarding motor insurance submitted to the Financial Ombudsman in the United Kingdom (UK) from FY 2009/10 to FY 2023/24 [Graph], Financial Ombudsman Service, July 12, 2024. [Online]. Available: https://www.statista.com/statistics/418929/motor-insurance-related-complaints-to-ombudsman-in-uk/