This statistic illustrates the distribution of complaints regarding investments and pensions related services offered by financial businesses, filed with the Financial Ombudsman in the United Kingdom (UK) from the 2015/16 financial year to the 2018/19 financial year. It can be seen that in both 2015/2016 and 2016/17 the largest share of lodged complaints were with regards to sale and advice, with a total share of 52 percent as of 2016/2017. In 2017/2018 and 2018/19, the highest share of complaints regarding investments and pensions were complaints about administration.
Share of complaints regarding investments and pensions submitted to the Financial Ombudsman in the United Kingdom (UK) from 2015/2016 to 2018/2019, by main focus
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Financial Ombudsman Service. (May 13, 2019). Share of complaints regarding investments and pensions submitted to the Financial Ombudsman in the United Kingdom (UK) from 2015/2016 to 2018/2019, by main focus [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/418903/pensions-and-investments-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of complaints regarding investments and pensions submitted to the Financial Ombudsman in the United Kingdom (UK) from 2015/2016 to 2018/2019, by main focus." Chart. May 13, 2019. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/418903/pensions-and-investments-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. (2019). Share of complaints regarding investments and pensions submitted to the Financial Ombudsman in the United Kingdom (UK) from 2015/2016 to 2018/2019, by main focus. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/418903/pensions-and-investments-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service. "Share of Complaints regarding Investments and Pensions Submitted to The Financial Ombudsman in The United Kingdom (Uk) from 2015/2016 to 2018/2019, by Main Focus." Statista, Statista Inc., 13 May 2019, https://www.statista.com/statistics/418903/pensions-and-investments-related-complaints-to-ombudsman-in-uk/
Financial Ombudsman Service, Share of complaints regarding investments and pensions submitted to the Financial Ombudsman in the United Kingdom (UK) from 2015/2016 to 2018/2019, by main focus Statista, https://www.statista.com/statistics/418903/pensions-and-investments-related-complaints-to-ombudsman-in-uk/ (last visited November 21, 2024)
Share of complaints regarding investments and pensions submitted to the Financial Ombudsman in the United Kingdom (UK) from 2015/2016 to 2018/2019, by main focus [Graph], Financial Ombudsman Service, May 13, 2019. [Online]. Available: https://www.statista.com/statistics/418903/pensions-and-investments-related-complaints-to-ombudsman-in-uk/
