Banking and credit issues complaints in the UK 2017-2019, by focus

Share of complaints regarding banking and credit matters submitted to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by complaint focus

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Source

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Release date

May 2019

Region

United Kingdom

Survey time period

April 2017 to March 2019

Supplementary notes

* Other complaints includes financial difficulties, debt recovery and section 75 complaints.
Data is from the financial years April 1st to March 31st.

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Statistics on " Bank customer retention in the United Kingdom (UK) "

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Bank client overall experience

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8

Customer satisfaction score

5

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7

Further related statistics

16
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
  • Free Statistics
  • Premium Statistics

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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